Where are you located?
Ship-It is located at 809 W 8th Street in Pella, Iowa at the intersection of West 8th Street and Fifield Road. Turn south at the Wal-Mart stoplight toward Pella Rental. We are the bright blue building at the end of the street.
What are your business hours?
We are open weekdays from 8:30 AM – 5:30 PM and Saturdays from 10:00 AM – 1:00 PM. We are closed on major holidays: New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Day. We can process USPS (US Post Office) packages on other federal holidays for pickup the following business day.
Can you package my items to ship?
Yes, we can package your items for you. We offer a Pro-Pack Guarantee which provides assurance that your package will be packed properly. If a package arrives at its destination damaged, and there was insurance purchased on the shipment we packed, then Ship It will refund the insured value of the contents plus packing and shipping costs.
Can you send a FAX for me?
Yes, we can send your FAX. Domestic FAX numbers are $2.00 + $0.20 per page. International FAX numbers are $6.00 + $1.00 per page. You will receive a FAX confirmation page after the FAX is successfully sent.
What is the largest size of scan you can do?
We can scan up to 11×17 size sheets. We can print larger sizes, but those must be submitted as a digital file.
Can you laminate my copies?
We can laminate up to 11×17 sizes same day, and up to 24×36 sizes within 3 days.
Do you provide notary services?
No, we do not provide notary services. Local banks and real estate offices provide these services.
What Passport services do you provide?
We have a dedicated camera designed for taking passport photos. You will receive 2 photos on a white background that meet the US requirements for passport and visa applications. New passport applications will need to be completed at a vital records department in the courthouse. Many of our customers go to the Marion County Courthouse in Knoxville, but you can go to any courthouse.
Passport renewals can be taken care of at our location. We can take you new photo and mail your application in with your old passport all from our location. No need to make an extra trip.
Passport applications can be downloaded or completed online then printed from the State Department’s website: https://travel.state.gov/content/passports/en/passports/forms.html.