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Amazon Returns

Amazon Returns

Amazon Returns

No Amazon QR Amazon has implemented a new option for returns that works great for those who live close to a corporate UPS Store®. For the rest of us, this option just causes extra headaches.

If you select the QR code option you must present the QR code at a UPS Store® counter. The closest UPS Store® to Pella is in Des Moines, IA.

We recommend using the print label option located under “UPS Access Point”. This is typically the next option under UPS Store or on a mobile device, you may need to swipe to the left to see this option.

If you do not have a printer, you can “forward return label to a friend to print.” Email the label to shipit@totalchoicepella.com, and our staff will print the label when you arrive to drop off your package. There is a minimal fee of $0.10 to print the label, and if your box needs to be taped up, we can do that too for $0.54. We also have polypropylene bags available for $0.99. As always, we do have professional packing services here for any item you may need to ship.

What if I have already submitted a return using the QR Code? Download Amazon Return Instructions

Log into your Amazon account view return status, then cancel the return. Go back and request the return with a UPS label (see detailed instructions). Either print or email us the label. Tape the label to your box or bring it in and we will put the label in a carrier sleeve that adheres to the box. 

Ship It accepts pre-paid shipping packages for UPS, Fed Ex, USPS, and DHL. Carriers pickup every day during week—check our carrier page for exact pickup times.

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809 W 8th St - Pella, IA 50219

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It’s All About Choice

All-in-One Shipping Center

  • FedEx Authorized ShipCenter
  • UPS Authorized Outlet
  • Approved Shipper for The US Postal Service
  • DHL Authorized Shipping Center

Pre-Paid Drop-Offs Welcome!

FedEx Express & Ground · UPS · US Postal Service · DHL International

The Pro-Pack Guarantee

guarantee

If we package your item for shipping and it arrives damaged we will refund the entire purchase price plus packaging and shipping costs as long as insurance is purchased.

Business Hours

Weekdays: 8:30 am – 5:30 pm
Saturdays: 9:00 am – 1:00 pm
Sundays: Closed

Carrier Pick-up Times

Fed Ex Ground 3:15 pm
Fed Ex Express 4:15 pm
UPS 4:45 pm

Closed on Major Holidays

New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Day.

Get in Touch

  • 641-628-4888
  • shipit@totalchoicepella.com
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